🔌Powerbank

Cancellation Policy

Booking Terms & Conditions Deposit: A 50% non-refundable deposit is required to secure your event date. Balance Due: The remaining balance is due 5 days before the event. Cancellation Policy: All cancellations must be made in writing (email or text). Deposits are non-refundable. Cancellations made 7+ days prior to the event: Refund issued minus the deposit. Cancellations made less than 7 days prior: Eligible for a 50% refund of the total amount. Rescheduling: One free reschedule is allowed with at least 5 days’ notice, subject to availability. Travel Fee: A travel fee applies to events held over 20 miles from Woodbridge, VA at a rate of $4 per mile beyond the 20-mile radius. Setup & Breakdown: Setup is done 45 minutes to 1 hour before your event, or outside of booked rental time. Breakdown occurs immediately after the event. Space Required: A minimum 10x10 ft space is required per photo booth rental. Power & Outdoor Events (Photobooth/Machine Rentals): Access to a standard electrical outlet is required. For outdoor events, a covered or indoor backup location must be provided in case of inclement weather (rain, high winds, extreme heat, etc.). In the event of inclement weather with no suitable covered or indoor alternative, the client may reschedule the event for a future date within the same calendar year, subject to availability. If the event cannot be rescheduled, only the deposit is non-refundable; the remaining balance will be refunded in full. Damage Clause: Clients are responsible for damage to equipment due to guest misuse. A 10% fee may apply for significant damage or missing items. Overtime Fee: A fee of $75 per additional hour applies if the rental exceeds the contracted time. Photo Rights: Photos may be used for promotional purposes unless the client opts out in writing (email or text). Liability Waiver: K&H Photobooth and Event Services LLC is not responsible for any injuries, accidents, or damages occurring during use of the booth or related equipment. The client assumes full responsibility for guest behavior and safety near the booth. By booking with us, you agree to these terms. Questions? We’re here to help — contact us anytime!

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